Shipping & Return
Shipping & Delivery
*BIGBUY is committed to deliver your order with good quality ,daily fresh as well as pesticides free fruits and vegetables with safe manner. *Home Delivery within given time frame ,we ship throughout the week ,except Sunday and public holiday ,but if you have created order for urgent basis then we can deliver your order for same day on sunday and public holiday too ,but your order must be RS 5000/- OR more .and only online payment will be accepted while booking your order. *your fruits and vegetables order will be delivered on the next day morning and groceries will be delivered within 48 hours from the date of booking. *for vegetables and fruits minimum order is RS 225/- *for groceries minimum order is RS 999/- *booking timing daily 6 am to 6 pm , after 6 pm order will not be accepted. *vegetables and fruits will be deliver on next day morning and groceries will be delivered within 48 hours. *mode of payment : UPI ,Scan ,Offline payment and Cash on delivery. *Golden Benefit :Customers can get the Dividend every year on purchasing above RS 4999/- per month
Return Policy
*Replacement : within three working days for grocery and next day for vegetables. *You can avail replacement ,if you got any broken packet or different product than ordered. *in case your delivery reached at your home and unfortunately you are not available at home ,so in this cases you can call us to where your order should be place.
Tracking your Order
coming soon
Money Back Guarantee
*In case of road rush ,traffic or any other technical difficulties we can not deliver your order on given time, so in such cases we will refund your full amount if already paid or you can get your order on next day.
Privacy Policy
This privacy policy only cover information collected at this website ,and does not cover any information collected offline provided by others. fruits ,vegetables ,chopping vegetables and grocery delivery will be covered by this privacy policy under www.big-buy.in GROCERIES DELIVERY SECURITY Personal information provided on the website and online credit card transactions are transmitted through secure server. we are committed to handling your personal information with high standards of information security. we take appropriate physical ,electronic and administrative steps to maintain the security and accuracy of personal identifiable information which we collect ,employing electronic security systems and password protection that guard against unauthorized access. Our website uses encryption technology like secure sockets layer(SSL),to protect your personal information during data transport,(SSL) encrypts ordering information such as your name , address and credit card number , our customer care center and store also operate over a private secure network. please note that email is not encrypted and is not considered to be secure means of transmitting credit card information. GROCERIES DELIVERY PRIVACY POLICY To help us achieve our goal of providing the highest quality product and services we use information from our interactions with you and other customers, as well as from other parties. because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in safe, secure and responsible manner. we have posted this privacy policy in order to explain our information collection practices and choices you have about the way information is collected and used. As we continue to develop the grocery delivery website and take the advantage of advance in technology to improve this services we offer, this privacy policy will likely will change. we therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. THE INFORMATION WE COLLECT Generally, you may browse the grocery delivery website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website.in some cases, if you choose not to provide us with the requested information ,you may not be able to access all the parts of this website or participate in all of its features , pricing and product selection. We collect the following information: * Name *Contact information including email address *Demographic information such as post code, preferences and interest. *Other information relevant to customer surveys and offers When you visit this website ,our web server automatically collect your information such as log data and ip addresses and may be collect general information of your location, We may use the automatically collected information for number of purpose, such as improving our design, product, assortments, customer services and special promotions. HOW WE USE THE INFORMATION WE COLLECT We require this information to understand your need and provide you with better services and for following particular reason: *Internal record keeping. *Information to improve our product and services. *We may send promotional email of new product, special offer or other information. *We may contact you by mail, email, phone or whatsapp. SECURITY We are committed to ensuring that your information is secure.in order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedure to safeguard and secure the information we collect online OTHER WITH WHOM WE SHARE YOUR INFORMATION. *The BIGBUY groceries delivery group: All the other information which is collected as described above may be share among our company's delivery boys, we provides them only address and sum of total amount you purchase. *Compliance with law: We may provide access to information when legally required to do ,so cooperate with the police investigation or other legal procedure, to protect against misuse or unauthorized use of our website to limit our legal liability and protect our rights or to protect property or safety of visitor of this website or the public. Grocery delivery partner with advertising companies to place our advertisement on publisher website on the internet. ONLINE ACCOUNT REGISTRATION: To make online shopping faster and easier, you may register on our grocery delivery website www.big-buy.in,as registered customers, you only have to enter your shipping addresses and billing information once. they will be securely stored with us for your future use, using your name and address of your choice, you may access your account online at any time to add, delete or change information. if you are using public computer, we strongly encourage you to sign out when you finish shopping, your information will still be stored with us but it will not be accessible to anyone else from that computer. ACCEPTANCE By using this website, you accept the policies set forth in the privacy policy. QUESTION REGARDING TO GROCERIES DELIVERY: Q1-Order booking timing ? A1-Daily 6 am to 6 pm. Q2-Fruits and vegetables delivery timing ? A2-Next day of booking in the morning. Q3-Groceries delivery timing ? A3-Within 48 hours of booking . A4-Is cash on delivery available? A4-Yes . Q5-Can i replace any product ? A5-No . Q6-What if i got another product than ordered ? A6-If you found any other different product then call on given number and will be replaced. Q7-What if i book order after 6 pm ? A7-Your order will be booked your order will be delivered within 24 hours, not in the morning. Q8-Who can get the dividend ? A8-The customers who purchasing RS 4999/- on every month. Q9-Dividend distributing month ? A9-Every year November to December. Q10-What is dividend ? A10-It is profited money earned by the company will be distribute among the member who purchasing above RS 4999/- per month. Q11-What is percentage of dividend ? A11-Company will decided. Q12- Can i get order on sunday and public holidays ? A12-Yes but your order must be above RS 5000/- Q13-Are all the fruits and vegetables clean & pesticides free ? A13-Yes all the fruits and vegetables are clean & pesticides free except leafy green. Q14-Are you provide chopping vegetables ? A14Yes. Contact us: 8855872086 / 7045493773.